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PACKING AND SHIPPING GUIDE
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Concerned about the safety of your art?
Here are our suggestions:
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Packing. To prevent damage to your original art in shipping, place it between two sheets of corrugated cardboard and put it in a rigid photo mailer envelope, or better yet, in a cardboard box. Boxes are available at no charge at FedEx, UPS, or USPS.
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Shipping. To minimize any remote chance of your parcel being lost in transit:
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use USPS Priority Mail + delivery confirmation + small insurance, or,
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use a shipping service, such as USPS Express Mail, FedEx or UPS that provides you with a tracking number.
To increase the parcel’s safety even further, you may want to reduce its handling in transport, and use a next-day, or express delivery. |
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Note.1
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We have never had a case that a parcel addressed to us was lost, even when shipped by ground, and as "regular," not certified mail. |
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| Hesitant about mailing your original photo, but able to make a good scan? Review our SCANNING GUIDE AND CALCULATOR, scan your image and save the image file as backup on your computer or a CD. Then send us your original by mail. The quality of the repair will probably be better then from a scan which you send to us.
If, you do not want, absolutely, to let your original art out of your sight, you still have several inexpensive options:
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A
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Make a good, high-resolution scan (see our SCANNING GUIDE AND CALCULATOR) and send it to us either by: |
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uploading to our FTP server, or, |
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writing to a CD-ROM and sending the disc by mail. |
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B
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If scanning is not feasible, make a good, high-quality color facsimile copy and send it to us by mail. |
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C
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Contact us by e-mail describing the type and dimensions of your original art we will be happy to look for the most practical and least expensive way for you to provide us with your original image. |
| Remember that delivering your art in person to a local photo lab does not guarantee that it will not be forwarded to another company for processing, and if it happens, that such shipment will be secure. |
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Note.2
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While your art is in our possession, it is handled with utmost care and stored in a safe. (We carry liability insurance for up to US$10,000). We never forward your original art to any other shop, so it always stays with us in our safe. We return your art to you exactly in the same condition as we received it, and, to ship it to you, we use the same method of shipment as you used. |
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